Frequently Asked Questions
1. What is a vacation home?
A vacation home is a fully furnished property that you can rent for short-term stays. It offers all the comforts of home, including kitchens, living spaces, and private bedrooms, making it an ideal choice for family vacations, group trips, or business travelers looking for a more personal experience.
2. How do I book a vacation home?
You can book a vacation home directly through our website or on popular booking platforms such as Airbnb and Booking.com. Simply enter your desired dates and choose from our available properties.
3. What is the difference between a holiday home and a vacation home?
The terms are often used interchangeably. However, a vacation home usually refers to properties available for rent in places tourists frequent, while holiday homes are more commonly used in the UK and may imply homes used by the owners during holidays.
4. Are vacation homes fully furnished?
Yes, all our vacation homes are fully furnished and equipped with modern amenities to ensure a comfortable stay.
5. What amenities are included in a vacation home?
Our vacation homes typically include free Wi-Fi, kitchen facilities, air conditioning, washing machines, TVs, and private bathrooms. Some properties may also offer additional amenities such as pools, gyms, or balconies with scenic views.
Airbnb Specific FAQs
6. How do I book a property through Airbnb?
You can find our properties on Airbnb by searching for the location and dates of your stay. Once you find a property you like, follow the booking instructions on Airbnb to secure your reservation.
7. Is there a security deposit required when booking through Airbnb?
Some properties may require a security deposit. This will be clearly stated in the Airbnb listing, and you will be informed of the amount before booking.
8. Can I check-in early or check-out late for an Airbnb stay?
Early check-in and late check-out requests are subject to availability. Please reach out to us or the host via Airbnb messaging to make arrangements.
9. How do I contact the host during my stay?
You can contact the host through the Airbnb app or website. We encourage you to reach out with any questions or concerns during your stay.
Booking.com Specific FAQs
10. How do I book a property through Booking.com?
You can find our properties on Booking.com by entering your travel dates and location. After selecting a property, follow the steps on Booking.com to complete your booking.
11. Are there any fees for booking through Booking.com?
Booking.com may charge service fees, but this will be outlined during the booking process. Please review all costs before finalizing your reservation.
12. Can I cancel my booking on Booking.com?
Yes, cancellation policies vary by property and will be displayed during the booking process. Please review the cancellation terms carefully before booking.
13. How do I get support if I have issues during my stay booked via Booking.com?
For any issues during your stay, you can contact us directly or use the Booking.com support system to resolve your concerns.
Payment and Policies
14. What payment methods are accepted?
We accept major credit cards, bank transfers, and payments through platforms like Airbnb and Booking.com, depending on how you book.
15. What is your cancellation policy?
Our cancellation policy varies depending on the property and booking platform. You can find the specific cancellation terms in the booking confirmation email or the property listing.
16. Are pets allowed in the vacation homes?
Pet policies vary by property. Please check the property listing or contact us directly to inquire about pet-friendly accommodations.
17. Is there a minimum stay requirement?
Yes, some of our vacation homes may have a minimum stay requirement, especially during peak seasons. This information will be available on the property listing page.
18. Do you provide housekeeping services?
Yes, housekeeping services are available upon request. Some properties may offer daily housekeeping, while others provide cleaning services between guest stays.
19. Is parking available at the vacation homes?
Most of our vacation homes offer free parking. Please check the individual property listing for details on parking availability.
20. How do I check-in and check-out of the vacation home?
Check-in and check-out instructions will be provided in your booking confirmation email. In most cases, you will either meet the host in person or be given a code for self-check-in.